1. Returns Eligibility:
    Returns are accepted within 30 days from the date of delivery.
    To be eligible for a return, items must be unused, undamaged, and in their original packaging.
  2. Non-Returnable Items:
    Certain items are not eligible for return, including:
    oPersonalized or customized items.
    oPerishable goods.
    oIntimate or sanitary items.
  3. Return Process:
    To initiate a return, customers must contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
    The RMA number must be clearly marked on the outside of the package.
    Customers are responsible for return shipping costs, except in cases where the return is due to our error or a defective product.
  4. Inspection & Refund:
    Once the returned item is received and inspected, we will notify the customer regarding the status of the return.
    If approved, refunds will be processed within 7 days to the original method of payment.
    Refunds may be subject to deductions for return shipping costs or restocking fees, if applicable.
  5. Damaged or Defective Items:
    If an item arrives damaged or defective, customers must notify us within 7 days of delivery.
    We may require photographic evidence of the damage or defect to facilitate the return process.
    Upon verification, we will offer a replacement or issue a full refund, including return shipping costs.
  6. Refund Exceptions:
    We reserve the right to refuse refunds for items that are not in their original condition or packaging, or that show signs of use not due to our error.
  7. Exchanges:
    We do not offer exchanges at this time. Customers can return eligible items for a refund and place a new order for the desired item.
  8. Contact Us:
    For questions about our Returns & Refunds Policy or to initiate a return, please contact our customer service team at contact information.
  9. Policy Changes:
    We reserve the right to update or modify this Returns & Refunds Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  10. Governing Law:
    This Return and Refund Policy shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions.